A Positive Behaviour Support Plan (PBSP) is a written, evidence-based document developed to help improve the quality of life of a person with a disability and reduce behaviours of concern. It explains why behaviours may be occurring and outlines practical, tailored strategies that build skills, increase independence and support safer, more positive everyday experiences. PBSPs focus on understanding and support, and are delivered as part of positive behaviour support services by our skilled Positive Behaviour Support Practitioners.
At Outcomes Connect, we deliver evidence-based Positive Behaviour Support Plans that help people experiencing behaviours of concern feel safer, more supported and better understood. We recognise that behaviours can be complex and challenging for individuals, as well as for families, carers and support teams.
Our approach focuses on understanding the underlying reasons behind behaviour and developing practical, personalised strategies that reduce risk, build skills and improve quality of life. Through consistent, in-person support guided by a Positive Behaviour Support Plan, we work alongside participants and their support team to create plans that are realistic, ethical and designed for long-term positive change.
There are two main types of Behaviour Support Plans:
Interim Behaviour Support Plans
An Interim PBSP is a short-term plan developed when there is an immediate risk of harm or when restrictive practices are being used. It focuses on keeping people safe while a full assessment is completed. Interim plans outline temporary strategies and must be reviewed and replaced by a comprehensive plan within the required timeframes.
Comprehensive Behaviour Support Plans
A Comprehensive PBSP is a detailed, long-term plan developed after a full assessment of behaviour and underlying needs. It includes proactive positive behaviour support strategies, skill-building and clear guidance for families and their support teams.
How we build your plan
1. Initial referral and intake
The process begins with understanding the participant’s needs, goals and current supports. We gather information from families, carers and support providers to identify priorities, risks and immediate concerns.
2. Understanding the person and their environment
We get to know the individual, what matters to them and how they experience their environment. This includes communication styles, strengths, routines, sensory needs and relationships that may influence behaviour.
3. Behaviour Assessment
We assess behaviours of concern to understand when, where and why they occur. This assessment identifies triggers, unmet needs and the purpose the behaviour may be serving. This step is essential for selecting the most effective support strategies.
4. Developing the Positive Behaviour Support Plan
The plan outlines proactive strategies, skill-building supports and clear responses to behaviour. Strategies may include communication supports, environmental adjustments, routine changes, emotional regulation skills and capacity-building for supporters.
5. Implementing strategies across settings
We work alongside families, carers and support teams to put the plan into action at home, school and in the community. Practitioners provide guidance and education to ensure positive behaviour support strategies are applied consistently and confidently.
6. Monitoring, review and ongoing support
Behaviour support is an ongoing process. We regularly review progress, adjust strategies as needed and ensure the plan continues to meet the person’s goals. This includes monitoring outcomes, reducing reliance on restrictive practices, and supporting long-term improvements in quality of life.
Frequently asked questions
Who Can Write a Positive Behaviour Support Plan?
A Behaviour Support Plan can only be written by a suitably qualified Behaviour Support Practitioner who meets the NDIS Quality and Safeguards Commission requirements. These practitioners are equipped with the training and experience needed to assess behaviour, use evidence-based approaches and develop ethical, person-centred plans that support safety and wellbeing.
Our plans are developed by suitably qualified Behaviour Support Practitioners who meet the requirements under the NDIS Quality and Safeguards Commission. Our practitioners bring relevant training, practical experience and ongoing professional development.
What does ‘Evidence-Based’ mean?
We use evidence-based approaches that focus on understanding the underlying causes of behaviour rather than managing symptoms. This includes gathering information from families, carers and support providers, getting to know the individual, what matters to them and how they experience their environment, and detailed assessment of behaviours of concern to understand when, where and why they occur. Each plan is tailored to the individual, prioritising dignity, choice and practical strategies that build skills and improve everyday quality of life.
Will restrictive practices be included in the plan?
Outcomes Connect is committed to reducing the use of restrictive practices wherever possible. Our plans focus on proactive strategies, environmental supports and skill development to promote safety while protecting individual rights.
Getting started with Positive Behaviour Support
If you’re ready to work with an NDIS provider who puts people first and focuses on meaningful, lasting change, we’re here to help.
